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The NHS in Liverpool is outlining practical advice for getting GP care in the city, as the Covid-19 pandemic continues to impact on services.
GPs are currently working through their busiest period ever, with many practices already experiencing levels of demand which the NHS would typically expect to only see during the busiest winter months.
Although most Covid-19 restrictions ended in July, many infection control measures such as social distancing, regular cleaning, and the use of personal protective equipment (PPE) remain in place for healthcare settings – including GP practices – to help keep vulnerable patients and the staff caring for them safe from the risk of Covid-19.
Because of this, practices are still unable to provide as many face-to-face appointments as they normally would, and are triaging patients over the phone to assess how best to provide care for each patient.
In some cases, patients will be offered an online, video or telephone consultation, which can be a convenient and flexible way to receive healthcare advice on a wide range of minor issues. However, if a patient needs to be seen by a member of the healthcare team face-to-face, this will still be arranged – as has been the case all the way through the pandemic.
NHS Liverpool Clinical Commissioning Group (CCG) has set out six things local people should do to get the help they need, and keep services running as smoothly as possible, during autumn and winter:
For urgent help or advice when the practice is closed, people should contact NHS 111. This service is available 24 hours a day, 7 days a week at 111.nhs.uk or by dialling 111.
Content provided by NHS Liverpool Clinical Commissioning Group (CCG). For more information, please visit www.liverpoolccg.nhs.uk.
Published on Mon, 04 Oct 2021 14:10:36 GMT
Modified on Tue, 26 Oct 2021 11:21:20 GMT
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