The Fiveways Centre, 215 Childwall Road, Liverpool, L15 6UT
Telephone: 0151 295 9330
We're open
Walk in Urine samples Coffee with Mates Online Appointments Cheshire and Merseyside residents urged to ‘give digital a go’ as part of new NHS campaign How you make a complaint about primary care services is changing on 1 July 2023 Carers Week 2023 Hypertension day – 17 May 2023 Coffee with Mates dates May – July ’23 Vaccination reminder in World Immunisation Week (24-30 April) Test of Government’s new, national Emergency Alerts system at 3pm on Sunday 23rd April
We have been using a system called ‘Doctor First’ for the last 5 – 6 years which allows you to ring and speak to a doctor confidentially about your condition. The doctor will use your medical record for the consultation to help sort the problem for you and will offer you a face to face appointment for anything they feel needs to be seen. Fortunately, there are many conditions that a doctor can deal with by phone which patients are pleased about and find really convenient. The easiest and most flexible way to book an appointment is by using on line booking, which stops you from having to wait in a queue for your call to be answered. Using on line services means you don’t have to wait for the surgery to be open either to book/cancel appointments or order your repeat medication. If you are limited to the time when you can receive a call back, such as a school teacher or shift worker, you can request a suitable time for the doctor to ring you back between the hours of 8am and 6.30pm Monday – Friday. We do ask patients to be responsible and keep their phone on and available when you are expecting a call back from the doctor, as we cannot keep trying when we cannot get through to anyone, as it is not fair to other patients that are waiting for a call back.
Extended Services
Please speak to one of our care co-ordinators who will arrange
Extended Service Access at one of the following locations:
Childwall Fiveways Neighbourhood Health Centre – first floor
Townsend Lane Neighbourhood Health Centre – first floor
Old Swan Health Centre – Patients should report to UC24 receptionist on arrival.
Wednesday training days
Oak Vale Medical Centre will be closed from 1pm to 6:30pm on the following dates for staff training:
Wednesday 30th January
Wednesday 27th February
Wednesday 27th March
Wednesday 24th April
Wednesday 29th May
Wednesday 26th June
Wednesday 24th July
Wednesday 25th September
Wednesday 30th October
Wednesday 27th November
NHS Cheshire and Merseyside has launched a new campaign to increase awareness of online health services …
From 1 July 2023 the way members of the public make a complaint about primary care services to the commissioner is changing….
High blood pressure, or hypertension, rarely has noticeable symptoms. But if untreated, it increases the risk of serious problems such as heart attacks and strokes. Around 1 in 4 adults in the UK have high blood pressure, although many will not realise it.
With one in ten children not up to date with their vaccinations and at risk of becoming seriously unwell, this World Immunisation Week (24-30th April) the NHS is encouraging people to make sure they are up to date with their routine vaccinations at all life stages.
At 3pm on Sunday 23rd April there will be a test of the Government’s new, national Emergency Alerts system set up to warn people across the UK if there’s a danger to life nearby.