Appointments

We have been using a system called ‘Doctor First’ for the last 5 – 6 years which allows you to ring and speak to a doctor confidentially about your condition. The doctor will use your medical record for the consultation to help sort the problem for you and will offer you a face to face appointment for anything they feel needs to be seen. Fortunately, there are many conditions that a doctor can deal with by phone which patients are pleased about and find really convenient. The easiest and most flexible way to book an appointment is by using on line booking, which stops you from having to wait in a queue for your call to be answered. Using on line services means you don’t have to wait for the surgery to be open either to book/cancel appointments or order your repeat medication. If you are limited to the time when you can receive a call back, such as a school teacher or shift worker, you can request a suitable time for the doctor to ring you back between the hours of 8am and 6.30pm Monday – Friday. We do ask patients to be responsible and keep their phone on and available when you are expecting a call back from the doctor, as we cannot keep trying when we cannot get through to anyone, as it is not fair to other patients that are waiting for a call back.

Thursday Training Days

Oak Vale Medical Centre will be closed from 1pm to 6:30pm on the following dates for staff training:

Thursday 20^th February

Thursday 20^th March

Thursday 24^th April

Thursday 22^nd May

Thursday 19^th June

Thursday 31^st July

Thursday 25^th September

Thursday 30^th October

Thursday 27^th November