Cookies on this website

This website would like to use analytics cookies. These send information about how our site is used to a service called Google Analytics. We use this information to improve our site.

Let us know if this is OK. We'll also use a cookie to save your choice. You can read more about how Google uses cookies.

Oak Vale Medical Centre

The Fiveways Centre, 215 Childwall Road, Liverpool, L15 6UT

Telephone: 0151 295 9330

We're open

Care at the Chemist

Care at the Chemist

What is Care at the Chemist?

Care at the Chemist is a scheme that allows you to obtain medicines and advice for certain illnesses from your local pharmacy without having to go to your doctors first. If you do not pay for your prescriptions you will not have to pay for any medicines supplied through the scheme.

Care-at-the-Chemist-Formulary-2018

Who can use it?

Patients who are registered with a participating General Practitioner (GP). Ask your pharmacist if you can use the scheme.

What illnesses can be treated?

This service is for the treatment of a new occurrence of one of the ailments listed, if the ailment is ongoing you should speak to your doctor.If you do not pay for your prescriptions all medicines supplied through the scheme will be free of charge. If you usually pay for your prescriptions you will only pay for what the item costs.The pharmacist will ask you some questions and must be satisfied that there is a need for the medication and that it is suitable for you. The pharmacist may decide that you should see your doctor or give other advice without supplying any medicines.Will I be seen straight away?You may also have to wait for your medicines, as the pharmacy staff will dispense items in the order that patients have been seen in.No. Using the scheme does not prevent you from seeing your doctor, but using it for minor ailments can give the doctor more time to deal with patients with more serious illnesses.

You must not register for Care at the Chemist with more than one pharmacy. You should use the same pharmacy each time you need medication, and you must take your registration card with you every time to show that you have registered with the scheme, so that a record of your treatment can be made. If your regular pharmacy is closed you may use another pharmacy but you must inform the pharmacy staff of which pharmacy you usually use.

If I use the scheme does this stop me seeing the doctor?

The pharmacist will see you as soon as possible; you may have to wait if he/she is dealing with another customer, (this may mean that the pharmacist is in the dispensary checking a prescription). If the pharmacy is really busy the pharmacist may ask you to come back. If this happens you can still go and see your doctor if you feel your problem is urgent.

If you have the same problem several times then the pharmacist will refer you back to your doctor.

Will I be able to have the medicines I want?

How much does it cost?

(list of medicines) for the items allowable on the care at the chemist scheme.  However, please bear in mind that this list may be updated so should be considered as a guide rather than a definitive list.

Opening Times

  • Monday08:00am to 06:30pm
  • Tuesday08:00am to 06:30pm
  • Wednesday08:00am to 12:30pm
    01:30pm to 06:30pm
  • Thursday08:00am to 06:30pm
    Last Thursday of month closed at 1pm
  • Friday08:00am to 06:30pm
  • SaturdayCLOSED
  • SundayCLOSED

Liverpool Place News

“I couldn’t miss walking her down the aisle” – Father and daughter share powerful message to urge smokers to quit

Posted on January 12th, 2026

A Cheshire dad and his daughter are hoping they can inspire smokers to kick the habit for good, as part of a new campaign from public health leaders across Cheshire and Merseyside.

Talking Therapies – ‘Readiness for therapy’

Posted on November 24th, 2025

Be ready to get the most from your Talking Therapies – our short ‘Readiness for Therapy’ video explains what to expect and how to prepare.

Improving Me Celebrates Baby Week 2025

Posted on November 14th, 2025

Improving Me, NHS Cheshire and Merseyside’s Women’s Health and Maternity (WhaM) programme, is marking Baby Week 2025 (14-20 November) with a huge gathering of people committed to improving women’s health and wellbeing….

World Diabetes Day 2025

Posted on November 14th, 2025

Help us spot type 1 diabetes early and prevent life-threatening complications….

Improving Me Celebrates Baby Week 2025

Posted on November 14th, 2025

Improving Me, NHS Cheshire and Merseyside’s Women’s Health and Maternity (WhaM) programme, is marking Baby Week 2025 (14-20 November) with a huge gathering of people committed to improving women’s health and wellbeing.