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Patients can do this by using the Signalise Video Relay Service (VRS) to contact a Signalise interpreter, who will then telephone their GP practice, community or hospital team and interpret the call on their behalf.
This service will make it easier for D/deaf patients to contact the NHS for advice or treatment, and also ensure that an interpreter is arranged for each of their health appointments.
Patients will also be able to request sign language versions of patient letters and other medical information under the new service.
D/deaf patients can start using the service to contact their GP practice or book appointments now by either:
You can also find a video on how to use the service here: http://beta.signalise.coop/video-info
There are also plans to extend the new Video Relay Service for BSL users to local hospitals and other health services very soon.
About Signalise
Signalise Co-op has provided sign language and deafblind services to the local NHS since September 2021.
Signalise is co-owned and co-run by both members of the local Deaf community and BSL/English interpreters, and any profit made is reinvested into the co-op and its community.
You can find out more about their services here: https://www.signalise.coop/
Content provided by One Liverpool, a partnership of local health and care organisations working together to support a healthier, happier and fairer Liverpool for all.
Published on Tue, 11 Oct 2022 13:05:49 GMT
Modified on Wed, 19 Oct 2022 09:59:45 GMT
With thousands of people, particularly older people, ending up in hospital because of a fall, this Falls Awareness Week (15-19 September) the NHS in the North West is encouraging people who may be at risk to take simple steps to stay safe, steady and…
A new campaign is set to launch across Cheshire and Merseyside this autumn to help children and young people better manage their asthma.
As children start mixing at schools and nurseries again, so do the germs that cause common winter bugs like coughs, sore throats and ear ache.
One of the North West’s leading GPs is encouraging people to ‘keep health services in their pocket’ this summer by using the NHS App to stay well and get any medical help they need.
This World Hypertension Day and during May Measure Month, NHS Cheshire and Merseyside is encouraging people over 40 to get their blood pressure checked.